Highfield Level 1 Certificate in Work-Related Studies for the Customer Service Sector
Customer Service
- Used by some of the leading brands in the UK
- Key qualification for organisations who provide exceptional customer service
- Covers the vital knowledge needed for effective customer service
- Supported by our high-quality training resources
£52.00 excl. VAT
£62.40 inc. VAT
£52.00 excl. VAT
£62.40 inc. VAT
Ensure customer satisfaction with this leading customer service qualification.
Businesses are increasingly aware of the impact customer service can have, good and bad. That’s why it’s vital in today’s job market that learners and recruits have a good understanding of customer service....
- Assessment methodPortfolio of Evidence
- Credit value13
- Guided learning hours (GLH)101
- Learning aim reference60343539
- Qualification number603/4353/9
- Total qualification time (TQT)130
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