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level 1 customer service studies

Highfield Level 1 Award in Work-Related Studies for the Customer Service Sector

Customer Service

  • Used by some of the leading brands in the UK
  • Key qualification for organisations who provide exceptional customer service
  • Covers the vital knowledge needed for effective customer service
  • Supported by our high-quality training resources
£21.00 excl. VAT
£25.20 inc. VAT
£21.00 excl. VAT
£25.20 inc. VAT
  •   Product Details
  •   Qualification Documents

Keep your customers satisfied with this ideal qualification.

Good customer service is something we all recognise. So is bad customer service. The Highfield Level 1 Award in Work-Related Studies for the Customer Service Sector will help make sure your business is on point and leading the field when it comes to good customer service....

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  • Assessment method
    Portfolio of Evidence
  • Credit value
    6
  • Guided learning hours (GLH)
    45
  • Learning aim reference
    60343515
  • Qualification number
    603/4351/5
  • Total qualification time (TQT)
    60
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