Provide your learners with essential CCTV Operator knowledge. This course book is an in-depth and engaging training resource that helps to improve training delivery.

This book has been written by our industry leading experts to specifically provide learners taking the Highfield Level 2 Award for Working as a CCTV Operative (Public Space Surveillance) within the Private Security Industry (RQF) with the essential knowledge they need to know.

This course book is divided into the following 2 modules:

Module 1 - Working within the private security industry
Module 2 - Working as a CCTV operator

This book is a must for organisations and trainers looking for professional, easy-to-understand, cost-effective training materials.

After each section, you can test delegate knowledge with an activity.

Topics covered include:

Module 1:

The Private Security Industry
Legislation
Health and Safety
Fire procedures
Emergencies
Communication skills and customer service

Module 2:

The roles and responsibilities of CCTV operatives
Characteristics and equipment of a CCTV system
CCTV codes of practice and operational guidelines
CCTV and relevant legislation
Communications within CCTV operations