Join the team
Highfield is a global leader in regulated work-based learning qualifications, end-point assessment, training materials and e-learning. We were named a winner of the King's Award for Enterprise in 2024 (the UK's most prestigious business award), as well as the 2024 Doncaster Chamber Large Business of the Year.
Through our regulated examination board, Highfield Qualifications, we are one of the UK's top Awarding Organisations and are actively involved in the development of the UK workforce and productivity, as well as contributing to government plans for 3 million apprenticeships.
We have developed over 600 separate qualifications covering a variety of industries from customer service, food safety, health and safety and licensing to high-speed rail, aviation, security, retail and logistics.
Additionally, we offer hundreds of publications and titles with over 2 million sales each year through our publisher, Highfield Products, and develop award-winning e-learning for some of the biggest businesses in the world via Highfield e-learning.
Why work for us?
We see each colleague as a valuable asset to Highfield. All of our team members contribute not only a variety of skills to the Company that allow us to evolve as a business, but also a diverse set of engaging and friendly personalities that make Highfield a great place to work.
We are committed to providing colleagues with opportunities to develop, with excellent training, apprenticeship and internal promotion prospects.
Alongside staff competitions, enrichment activities and social functions, our employee benefits also include:
- a competitive pension scheme (8% employer contribution)
- free onsite gym (watch our gym video here) and DCLT gym and swimming membership/discounts.
- a cycle-to-work scheme
- critical illness cover
- £250 referral system
Message from the MD, Chris Sprenger
'Since its foundation, the Highfield Group has experienced exceptional levels of growth and success that we believe is a testament to our hardworking and dedicated staff members.
Highfield is a family business with family values. Our vision is to set the global standard for listening and responding. To ensure that we reach that goal, Highfield is founded on four core values: quality, value, service and integrity. These values form the cornerstone of everything we do and allow us to provide an exceptional customer experience.
With offices in the North of England and Dubai, we offer great career progression opportunities for talented, passionate and dedicated team members. The majority of our Senior team have been promoted from within the Company.
If you think you have the passion, skills and commitment to make a contribution to the future development of Highfield, we would love to hear from you.
Good luck with your application. I look forward to welcoming you to the Highfield team.'
Current Opportunities
Doncaster
6-month fixed-term contract
The assessment team support officer will support the senior assessment team manager in the quality assurance process of the following:
- Complete the Notification of Completion (NoC) process daily, in line with relevant KPI’s
- Run the daily assessment report, updating both the unit and completion trackers
- Check daily assessments for compliance and escalate to managers where SLAs have not been met, logging non-conformances
- Working from completion tracker to allocate and set up IQA activities
- Checking learner records for compliance and reporting non-conformances
- Moving learners through the system folders from completion through to release
- Complete final checks and release all learners that do not fall into IQA sample
- Certificate learners’ apprenticeships, 10 working days after result release
For more details on the roles and responsibilities, please see the job description.
Doncaster
Fixed term/maternity cover
As a Customer Service Assistant, you will represent the business by providing a friendly, efficient, and professional service to all customers. You will develop strong relationships with both new and existing customers, acting as their main point of contact while promoting the company’s products and services. The role involves offering clear guidance and support to internal teams and customers, as well as handling inbound enquiries accurately and professionally.
For more details on the roles and responsibilities, please see the job description.
Doncaster
Full time
The Quality & Assessment Assistant will play a key role in ensuring the efficient and timely marking of examinations and assessments, as well as the accurate issuing of results and certificates to centres. The role also involves providing administrative and operational support to the Quality & Assessment Supervisors and Managers, ensuring all processes remain fully compliant with regulatory requirements.
For more details on the roles and responsibilities, please see the job description.
If you are interested in any of these roles, please send your completed application form and current CV to [email protected]
General Vacancy Enquiries
Highfield would also like to hear from anybody who would be interested in working with us (either in an employed or self-employed capacity).
If you would like to express an interest, please contact our HR department. Email [email protected] with your CV attached.