Highfield is pleased to offer the following Business Administration qualifications, which are supported by either Skills CFA or SEMTA.
Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within either the Business & Administration or the Improving Operational Performance Apprenticeship Frameworks.
Specifications for our business administration qualifications can be found by selecting the links below. Additional supporting documents can be found by logging into the Members Area (accessible through the link in the top right-hand side of this page) and going to the Download Area.