Highfield   |   Qualifications   |   Customer Service   |   Highfield Level 1 Award in Customer Service (RQF)
level 1 customer service qualification

Highfield Level 1 Award in Customer Service (RQF)

Customer Service

  • Used by some of the leading brands in the UK
  • Key qualification for organisations who provide exceptional customer service
  • Covers the vital knowledge needed for effective customer service
  • Supported by our high-quality training resources
£21.00 excl. VAT
£25.20 inc. VAT
£21.00 excl. VAT
£25.20 inc. VAT

50+

quantity

£19.75 excl. VAT

£23.70 inc. VAT

Buy 50
save £75.00
Best Value

100+

quantity

£18.75 excl. VAT

£22.50 inc. VAT

Buy 100
save £270.00

In an increasingly competitive business world, customer service is more vital than ever. Therefore, it’s important your team are well versed in the principles of keeping customers satisfied.

The Highfield Level 1 Award in Customer Service (RQF) has been designed to prepare learners for employment and support those who are new to the customer service sector....

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  • Assessment method
    Portfolio of evidence
  • Credit value
    6
  • Guided learning hours (GLH)
    30
  • Learning aim reference
    60170050
  • Qualification number
    601/7005/0
  • Total qualification time (TQT)
    60
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