Understanding Conflict Management
Conflict Management
- Perfect for supporting level 2 conflict management courses
- Provides the knowledge to reduce risk and threat of abuse
- An invaluable resource for supporting in-house training
- Excellent for anyone wanting to understand conflict management
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Conflict in the workplace is bad for business. It is destructive and detrimental to all stakeholders. It can lead to disengaged employees, unhappy customers and reputational damage. Unfortunately, from time to time, conflict situations can arise....
- AuthorSean Colsey
- FormatA4 firmback, gloss finish
- IllustrationsFull colour illustrations and photos
- ISBN978-1-915256-12-6
- Pages64
- Published3rd Edition, October 2022