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conflict management in the workplace

Understanding Conflict Management

Conflict Management

  • Perfect for supporting level 2 conflict management courses
  • Provides the knowledge to reduce risk and threat of abuse
  • An invaluable resource for supporting in-house training
  • Excellent for anyone wanting to understand conflict management
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Conflict in the workplace is bad for business. It is destructive and detrimental to all stakeholders. It can lead to disengaged employees, unhappy customers and reputational damage. Unfortunately, from time to time, conflict situations can arise....

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  • Author
    Sean Colsey
  • Format
    A4 firmback, gloss finish
  • Illustrations
    Full colour illustrations and photos
  • ISBN
  • Pages
  • Published
    December 2013, 2nd edition
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