Highfield Level 1 Diploma in Work-Related Studies for the Customer Service Sector
Customer Service
- Used by some of the leading brands in the UK
- Key qualification for organisations who provide exceptional customer service
- Covers the vital knowledge needed for effective customer service
- Supported by our high-quality training resources
£81.00 excl. VAT
£97.20 inc. VAT
£81.00 excl. VAT
£97.20 inc. VAT
Boost your reputation amongst customers with this qualification.
Good customer is easy to talk about but harder to do. That’s why we’ve developed the Highfield Level 1 Diploma in Work-Related Studies for the Customer Service Sector.
With this qualification, you’ll be able to make sure your team is fully versed in the principles of customer service in a way that contributes positively to your business....
- Assessment methodPortfolio of Evidence
- Credit value40
- Guided learning hours (GLH)296
- Learning aim reference60343540
- Qualification number603/4354/0
- Total qualification time (TQT)370
