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level 2 certificate customer service

Highfield Level 2 Certificate in Customer Service (RQF)

Customer Service

  • Used by some of the leading brands in the UK
  • Key qualification for organisations who provide exceptional customer service
  • Covers the vital knowledge needed for effective customer service
  • Supported by our high-quality training resources
£47.25 excl. VAT
£56.70 inc. VAT
£47.25 excl. VAT
£56.70 inc. VAT
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Deliver exceptional customer service, each and every time, with this leading qualification.

Businesses live and die by their reputation, and customer service is perhaps one of the most important factors in ensuring customer retention and repeat custom.

The Level 2 Certificate in Customer Service (RQF) has been designed to give learners the knowledge and understanding needed to deal with customers on a daily basis as part of their job role....

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  • Assessment method
    Portfolio of evidence
  • Credit value
  • Guided learning hours (GLH)
  • Learning aim reference
  • Qualification number
  • Total qualification time (TQT)
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