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customer service level 2 qualification

Highfield Level 2 Award in Customer Service (RQF)

Customer Service

  • Welsh translation - coming soon
  • The qualification for organisations who provide exceptional customer service
  • Covers the vital knowledge needed for effective customer service
  • Supported by our high-quality training resources
£11.00 excl. VAT
£13.20 inc. VAT

Assessment format: E-assessment

  • E-assessment
  • Paper-based
£11.00 excl. VAT
£13.20 inc. VAT

50+

quantity

£10.00 excl. VAT

£12.00 inc. VAT

Buy 50
save £60.00

100+

quantity

£9.70 excl. VAT

£11.64 inc. VAT

Buy 100
save £156.00
Best Value

250+

quantity

£9.10 excl. VAT

£10.92 inc. VAT

Buy 250
save £570.00

Keep your customers coming back for more with this leading customer service qualification.

Experience of customer service is often the deciding factor for the public when deciding which organisation to do business with. It’s important therefore that your business offers a good first impression with every single customer interaction....

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  • Assessment method
    Multiple-choice examination
  • Credit value
    1
  • Guided learning hours (GLH)
    6
  • Learning aim reference
    60066854
  • Qualification number
    600/6685/4
  • Total qualification time (TQT)
    7
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